Returns & Exchanges
At Dango Products, we stand by the quality of our craftsmanship and want you to be fully satisfied with your purchase. If your gear isn't the perfect fit, we offer a 30-day return window for items in original, unused condition.
Return Process
- 1.Initiate Your Request
Visit our online returns portal with your order number and zip code to select the items you wish to send back.
- 2.Prepare the Package
Securely pack your items in their original packaging, ensuring all tags and protective materials are included to maintain return eligibility.
- 3.Ship It Back
Print the prepaid shipping label provided via email and drop off your package at any authorized carrier location.
- 4.Receive Your Refund
Once our warehouse inspects the returned goods, we will issue a refund to your original payment method within 5-7 business days.