Frequently Asked Questions
Everything you need to know about your Dango Products experience.
How long will it take for my order to arrive?
Standard shipping typically takes 3-7 business days within the continental US. Express shipping options are available at checkout if you need your items sooner.
What is your return policy?
We offer a 30-day return window for all unworn and unwashed items in their original packaging. Please visit our returns portal to initiate a domestic return or exchange.
How do I care for my Dango apparel?
To maintain the quality of your garments, we recommend machine washing cold with like colors and tumble drying on low. Specific care instructions can be found on the inner tag of each product.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. International shipping rates and delivery times vary by location and will be calculated at the time of purchase.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout process.
How can I track my package?
Once your order ships, you will receive an email confirmation containing a tracking number and a link to monitor your package's progress in real-time.